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ReplyFlow

A WhatsApp receptionist for UK plumbers.

On the tools.
On top of the admin.

Turn customer messages into replies ready for your review. Keep the job details and reports together, from your phone.

Your business. Your voice. Your final say.

Example enquiryNew enquiry.

“Could you take a look?”

Example draftYour draft is ready.

Ready for your review.

Your approvalYou make the call.

Review before sending.

Illustrative screens. Fictional details. Your approval, every time.

Built around WhatsApp Every draft, your approval At home on your phone

Give it a try.

Your reply. Your final say.

Choose an enquiry. Make the reply sound like you. Then try approving it.

ReplyFlow
Interactive example · nothing is sent

Kitchen sink leak

Customer’s WhatsApp · fictional example

Hi, there’s a leak under my kitchen sink. Could you take a look?

A message comes in.
You decide what happens next.

Your reply

Drafted by ReplyFlow

For your review

Thanks for getting in touch. Could you send a photo of the leak and your postcode, please?

You can change every word before approving.

Fictional examples. No real messages or accounts.

Now imagine it with your business

More than a reply.

One job.
The whole picture.

The message is only the beginning. Explore how the same kitchen sink job can stay together, from the first details to the final report.

Kitchen sink leakFictional walkthrough

THE JOB RECORD

A little less to remember.

Customer’s message

“There’s a leak under my kitchen sink.”

Reported issue
Leak under the kitchen sink Customer-provided
Address
Still to ask Unconfirmed
Price
Not agreed Unconfirmed
Photos belong with the job.

No photos added in this example.

A missing detail stays missing. It doesn’t become a guess.

A guided illustration of existing workflows, using fictional details. These are example stages, not a live account.

Before you start

Good questions.
Clear answers.

The essentials, without the small talk.

Built for your trade

Is it for my business?

ReplyFlow is currently built for UK plumbers who take enquiries on WhatsApp, working solo or with a small team.

You keep control

Does it send without me?

No. AI-drafted replies and customer-facing reports need your approval. You can review and edit them first.

Ready for your phone

Do I need to install an app?

No download needed. Use ReplyFlow in your iPhone or Android browser, or on a tablet or computer.

Get to know it first

What happens when I start?

Tell us about your business and create an account. Guided setup lets you try your receptionist before connecting WhatsApp through Meta.

ReplyFlow

Meet your
new receptionist.

A little help with the messages, the job details and the paperwork. Built around how you work.

Build my receptionist

Try it in setup before connecting WhatsApp.